This is an in-house role. Location to be defined with candidate. This position is eligible to remote work. 

Reporting to the IT Director, this role will perform the day-to-day support processes for SAP Business By Design. You will work with business Key Users to improve and document SAP processes and ensure knowledge and best are shared across teams. You will also manage the escalation of tickets to our third-party support provider for SAP Business by Design ensuring issues are resolved in a timely manner and keeping business stakeholders informed throughout.


  • Day-to-day support for SAP business by design users (finance, production, hr, pm modules..)
  • Create/ upgrade reports in all modules 
  • Support business to create KPIs
  • Proactively guide users for an optimal usage of the tool.
  • Write and maintain quality procedures related to the tool.
  • Coordinate business  Key Users to ensure best practice sharing.

Skills & Experience Required For This Role

  • Experience of supporting and using SAP Business By Design and associated add-ons is essential.
  • High level of knowledge of SAP Business By Design (min finance or production modules) is mandatory
  • Technical IT knowledge combined with experience in a business environment.
  • Educated to degree level in a relevant subject is preferred.
  • Experience of EDI and other software applications would be beneficial. This role will develop and change in line with business needs.
  • Strong interpersonal skills including communication, collaboration and team working.
  • Ability to thrive under pressure and to prioritize and manage competing demands.
  • English required 

About us :

Titan Automotive Solutions is a leading provider for car connectivity solutions with global presence, owning R&D centers, sales and operational offices in Belgium, France, Germany, South Korea & Japan, China, India and USA. Titan develops and supplies a full set of Cellular modules (2G, 3G, 4G, 5G) and V2X modules (DSRC / C-V2X PC5), as well as other Software & Applications solutions. Titan holds unique expertise and world class solutions appreciated by leading automotive manufacturers worldwide, such as Tesla, HKMC, Mitsubishi, Audi and number of others all around the world.

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